SHIPPING AND RETURNS

SHIPPING AND RETURNS

Christmas Cutoff Dates

Standard Shipping - order prior to December 12th

Express Shipping - order by midnight December 17th

Ameos takes no responsibility on the guarantee of these dates as they are provided by the shipping provider.

Shipping

Standard Shipping is Australia wide, will be dispatched within 48 hours (weekend permitting) and will arrive within 5-10 business days. This option selected at checkout for $8.

Shipping is registered through a courier service. You will be notified once the item has been posted with a tracking number linked to your parcel. Ameos does not hold responsibility for lost parcels through the courier, if you have an item that has issues, please contact our Customer Service team @ contact@ameos.com.au and we will be happy to assist you. 

 

Express Shipping- Next day delivery

Express Shipping can be selected at checkout for $12 AUD. Select this option for next day delivery (metro cities only, ADELAIDE, SYDNEY, MELBOURNE). Shipping is registered through a courier service. You will be notified once the item has been posted with a tracking number linked to your parcel. Ameos does not hold responsibility for lost parcels through the courier, if you have an item that has issues, please contact our Customer Service team @ contact@ameos.com.au and we will be happy to assist you. 

 

Shipping - International

Shipping is $20.00 AUD for International deliveries. Shipping will be dispatched within 48 hours (weekend permitting). 

 

Returns

If you are unsatisfied with your purchase and have your original receipt or packing slip, we will gladly issue a refund within 30 days of the purchase. Without a receipt or packing slip, you may receive an exchange or merchandise credit in the form of a gift card. Refunds for items returned after 30 days of original purchase date will be in the form of a gift card and will be returned at the current retail price. Items returned after 90 days of purchase will not be accepted. All items must be unworn, unwashed and in new condition to be eligible for a refund, merchandise credit or an exchange. 

Return costs are the responsibility of the buyer.

Customer Service

Customer Service is here to assist you with all your needs, please contact us at info@ameos.com.au if you require any assistance.